Good Morning from Jacksonville, Florida!
Yesterday at 9 am EST we sent a very important email titled, “2 Important Changes.” On Monday, June 12, 2017, new Flat Rate Shipping and Handling prices will take effect. In addition, our Free Shipping program is being updated on the same day. A copy of the email text is pasted below. This update and all future updates are exclusively focused on achieving our Mission Statement: All American ID is an e-commerce focused, scalable, direct manufacturer of personalized products to the resale community. Our goal is to provide the best service and quality value to our customers, while remaining financially healthy.
I hope you have a great Friday and please feel free to leave comments on our postings!
Sincerely, Danny Jackson – Brand Manager, AllAmericanID.com
2 Important Changes – New Shipping Rates & Free Shipping Updates Inside
“What’s Up” at All American ID * Volume One * June, 2017
This is the first letter in a new series of monthly updates about “What’s Up at All American ID!” The purpose of these updates will be to keep you informed about everything that’s going on inside our company. Some updates will be formal and some informal. Either way, we’ll have fun and hope you enjoy hearing more about us!
The primary topic of discussion this month is our Shipping and Handling policy. For simplicity, shipping prices are kept “flat rate” to allow for predictable costs when quoting and creating purchase orders. We periodically analyze our overall shipping cost vs. our overall shipping revenue and simply want them to balance out.
Unfortunately, the costs of shipping and handling are now greater than the revenues being generated. There are two primary factors causing this negative trend; 1. Increased shipping rates from UPS and U.S. Mail and 2. Our free shipping policy.
- Addressing the increased shipping rates isn’t a hard problem to solve. We simply take the average cost from each carrier over a period of time and adjust our flat rate prices to cover that cost. *** Please keep in mind that these flat rates are an average of ALL shipping and handling expenditures we incur, including residential delivery fees, fuel surcharges, return fees, boxes, tape, packing materials, etc. Our NEW flat rate costs, effective Monday, June 12, 2017, are below:
- USPS First Class: $4.95
- USPS Priority Mail: $8.95
- UPS Ground: $9.95
- UPS Third Day: $14.95
- UPS Second Day: $19.95
- UPS Next Day: $44.95
- We still feel that it’s important for you to have a free shipping option, and we’re going to keep it available! Starting Monday, June 12, 2017, free “Economy” shipping will ONLY be available for online orders completed at AllAmericanID.com/Orders, with a minimum order of $29.
These rates and policies will be applicable to all customers and will supercede any prior written, or verbal, shipping arrangements with AllAmericanID. Our team and I are absolutely open to any feedback that you have! My direct email is email@example.com and our phone number is 888-600-6322. We look forward to continuing, and growing, our partnership!