Effective immediately, All American ID is no longer accepting faxed orders. The tough decisions we make as a company are always with our Core Values in mind. “Efficiency; We commit to utilizing systems, technology, and training to increase productivity. We commit to challenge the status quo. We commit to identifying and eliminating waste.” A faxed order is the least efficient order method to process. On average, an order placed online takes approximately 1 minute to process. By contrast, a handwritten fax takes approximately 5-8 minutes to process.
“Customer Focus; We commit to being timely and accurate.” High accuracy rates are very hard to achieve when processing handwritten orders. After the initial order is entered, additional proof-reading must be done to ensure the order is accurate. Even then, mistakes still occasionally happen.
We understand faxes have been around for a long time and change is never easy. We appreciate ALL our customers and feel it’s in the best interest of EVERYONE to make this change. Please visit our helpdesk online at https://allamericanid.com/contact/ with any questions you may have. In addition, our agents are available by phone between the hours of 8:30 am and 5:00 pm EST. Our number is 888-600-6322.
As a reminder, placing an order ONLINE at https://allamericanid.com/orders is the fastest, most efficient, and most accurate way to order.
We hope everyone is having a great week!